Privacy Policy — Claire Hoyt

01 Information You Provide

You may voluntarily provide personal information when you submit a contact, inquiry, or project form; request or purchase a publishing service; communicate by email; provide materials needed to complete a project; or otherwise communicate with Claire Hoyt Publishing.

Depending on your interaction with Claire Hoyt Publishing, this information may include your name, email address, business or author name, book or project information, website information, Amazon book links or ASINs, files and materials you provide, and other information you choose to include in your communications.

For publishing-service projects, you may also provide information or access necessary to perform the service you requested, such as access to an Amazon, KDP, Amazon Ads, or Squarespace account.

Please do not send passwords, full credit card numbers, bank account information, or other sensitive financial information by email or through a general contact form.

02 Payment Information

Payments may be processed through third-party payment providers such as PayPal.

Claire Hoyt Publishing does not directly receive or store your complete credit card or bank account information. Payment providers process payment information according to their own privacy, security, and legal practices.

Payment providers may independently collect and process information necessary to complete transactions, prevent fraud, comply with legal obligations, and provide their services.

You should review the privacy policy of the applicable payment provider for additional information about how it handles your personal information.

03 How Your Information Is Used

Information collected through the website or provided in connection with a project may be used to:

Respond to questions and service inquiries.
Evaluate potential publishing-service projects.
Provide and complete requested publishing services.
Communicate about projects, payments, revisions, and deliverables.
Maintain business and transaction records.
Operate, maintain, and improve the website.
Understand how visitors use the website.
Protect against fraud, misuse, or security concerns.
Comply with legal, tax, accounting, or regulatory obligations.

Claire Hoyt Publishing does not sell your personal information.

04 Project Materials and Account Access

If you hire Claire Hoyt Publishing, you may provide book files, manuscripts, cover files, images, website content, account information, or other materials necessary to complete your project.

These materials are used for the purpose of providing the services you requested and for related project and business administration.

When a service requires access to a third-party platform, access is used only as reasonably necessary to perform the agreed services. You remain responsible for your accounts and for maintaining appropriate account security.

Whenever a platform provides collaborator, user, manager, or other authorized-access functionality, you should use that method instead of sharing your primary password whenever reasonably possible.

05 Website Analytics and Cookies

This website is hosted by Squarespace. Squarespace may use cookies and similar technologies that are necessary for the website to function and may collect information about website visits and usage.

This information may include browser or device information, pages visited, referring websites, general traffic information, and interactions with website features, forms, or buttons.

Squarespace Analytics may also provide Claire Hoyt Publishing with information about website traffic and visitor behavior to help understand how the website is being used.

Your browser may allow you to block, limit, or delete cookies. Changing cookie settings may affect the functionality of this or other websites.

06 Forms and Communications

When you submit a form through this website, the information you provide may be stored through Squarespace and/or delivered to an email account or other storage method configured for the form.

Information submitted through forms or other communications may be used to respond to your inquiry, evaluate a potential project, provide requested services, maintain project records, or otherwise communicate with you about the reason you contacted Claire Hoyt Publishing.

Communications relating to an active or potential project may be retained as part of Claire Hoyt Publishing’s business records.

07 Service Providers

Claire Hoyt Publishing may use third-party service providers to operate the website, process payments, communicate with clients, store files, or provide other services necessary to operate the business and complete client projects.

These providers may process personal information as necessary to provide their services and may maintain information according to their own privacy policies, security practices, and legal obligations.

Current service providers may include Squarespace for website hosting and related website functionality and PayPal for payment processing.

08 Information Sharing

Claire Hoyt Publishing does not sell or rent personal information.

Information may be disclosed or shared when reasonably necessary:

With service providers used to operate the business or provide requested services.
To complete a transaction or project you requested.
To comply with applicable law, legal process, court order, or governmental request.
To protect the rights, property, security, or integrity of Claire Hoyt Publishing, its clients, website visitors, or others.
In connection with a business transfer, restructuring, merger, sale, or similar transaction.

09 Data Retention

Personal information, communications, project materials, and business records may be retained for as long as reasonably necessary to provide services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and meet legal, tax, accounting, or regulatory requirements.

The length of time information is retained may vary depending on the type of information, the nature of the client relationship, and applicable business or legal requirements.

Information that is no longer reasonably needed may be deleted, anonymized, or otherwise disposed of when appropriate.

10 Data Security

Claire Hoyt Publishing takes reasonable steps to protect information under its control.

However, no website, email system, online account, cloud service, payment system, or electronic transmission can be guaranteed to be completely secure. Claire Hoyt Publishing therefore cannot guarantee absolute security of information transmitted or stored electronically.

You are responsible for protecting passwords, login credentials, authentication methods, and other security information associated with accounts you control.

11 Your Privacy Choices

You may contact Claire Hoyt Publishing to request access to, correction of, or deletion of personal information that you have directly provided.

Some information may need to be retained when reasonably necessary for legal, tax, accounting, contractual, fraud-prevention, dispute, recordkeeping, or other legitimate business purposes.

Requests involving information processed independently by a third-party provider may need to be directed to that provider.

Privacy requests may be submitted through the Contact page.

12 Children’s Privacy

Claire Hoyt Publishing’s publishing services and this website are intended for adults and are not directed to children under 13.

Claire Hoyt Publishing does not knowingly collect personal information from children under 13 through its publishing services.

If you believe a child under 13 has provided personal information through this website, please contact Claire Hoyt Publishing so the situation can be reviewed and appropriate action can be taken.

13 Third-Party Websites

This website may contain links to Amazon, PayPal, Squarespace, social media platforms, or other third-party websites and services.

Claire Hoyt Publishing does not control and is not responsible for the privacy, security, content, terms, or practices of third-party websites or services.

Your use of third-party websites and services is governed by their respective privacy policies, terms, and practices.

14 Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, business practices, service providers, or applicable requirements.

The effective date displayed at the top of this page identifies the current version of the Privacy Policy.

15 Contact

Questions about this Privacy Policy or requests concerning personal information you have provided to Claire Hoyt Publishing may be submitted through the Contact page on the Claire Hoyt Publishing website.